In-Store Offering

Overview

Zip works where your customers shop, including in person. Getting started in-store is one of the simplest ways to accept Zip: there's no API to integrate, no backend changes, and no developer needed. Just display the signage, brief your team, and you're live.

Whether you run a single boutique or a multi-location retail chain, Zip has an in-store path for you.

How In-Store Works

Customers check out with Zip directly from the Zip app on their phone. Here's what the experience looks like:

Customer opens the Zip app and requests a one-time virtual card for their purchase amount.
They tap the virtual card at your existing payment terminal — no new hardware required.
The transaction clears in real time, just like any other card payment. Zip handles the rest.

Your POS system sees a standard card payment. That's it.

Getting Started

Getting up and running in-store happens in two steps.

Step 1 — Order Your Signage Kit

The Zip in-store signage kit is free and acts as your onboarding hub for physical acceptance. It includes everything you need to let customers know Zip is available before they reach the register:

Window decal — catches shoppers outside before they walk in
Door decal — confirms Zip acceptance right at entry
Terminal topper — keeps Zip top of mind at checkout
Small terminal topper — for compact counters and tight spaces
Table tent — ideal for countertops, shelves, and high-traffic focal points

Each kit also includes an installation guide and access to on-demand associate training, so your team is ready to answer questions on day one.

Request your free in-store kit →

Step 2 — Train Your Team

Once your kit arrives, use the included associate training materials to get your staff comfortable explaining Zip to customers. The training is self-guided and on-demand — no scheduling required.

Key talking points for associates:

Customers pay with a virtual Zip card, just like any other contactless payment
Zip splits the purchase into installments — the merchant gets paid in full upfront

Signage Placement Guide

Placing your signs in the right spots makes a real difference in customer awareness. Here's a quick reference:

Sign	Recommended placement
Window decal	Storefront window, visible from outside
Door decal	Entry door at eye level
Terminal topper	Directly on or next to your payment terminal
Small terminal topper	Compact counters; anywhere space is limited
Table tent	Checkout counter, display tables, or near high-ticket items

Detailed installation instructions are included in the kit. You can also find printable guides and additional resources in the Zip in-store resource library.

Signage Options

Standard Kit (SMB)

The free signage kit is the fastest path to in-store acceptance for most merchants. Five ready-to-display signs, one form, free shipping.

Order the standard kit →

Custom & Co-Branded Signage (Enterprise)

Running multiple locations, a flagship store, or a branded retail environment? Zip offers custom and co-branded signage options for merchants who need a more tailored in-store presence. This includes larger-format displays, custom co-branding, and bespoke placements designed to fit your store's aesthetic.

To learn more about custom signage or a larger in-store rollout, contact our sales team.

Resources

Questions? Email us [email protected]

Financing through Zip, issued by WebBank. Zip may be used only for U.S. purchases, and certain merchant, product, goods and service restrictions apply. All loans subject to credit approval.